SERVICE-Cangzhou Huayu Fluid Equipment Co., Ltd.

Our factory has a sound product after-sales technical service system, with strict measures and technical strength in after-sales service. Wherever the product goes, the service team goes. Strive to meet the various requirements of users for product technical services as much as possible. Not only does it include providing you with design solutions, excellent products, and discounted prices, but it also offers excellent technical support and after-sales service. Our work will not stop until we have learned of your needs and satisfaction

Pre sales service commitment:

1、 Provide special needs product design and manufacturing to meet customers' personalized needs

2、 Our factory strictly arranges production and shipment according to the contract agreement, ensuring that the goods are supplied according to the agreed time in the contract

After sales service commitment:

1、 Implement a three guarantee policy for sold products. During the three guarantee period, if there are any problems caused by the manufacturing quality of the product, the factory guarantees repair, replacement, or return; For problems caused by other reasons, the factory assists users in solving them to ensure timely product operation and reduce accident losses

2、 The installation and commissioning of major equipment, as well as on-site technical services, are provided by engineers to solve various problems for users

3、 After our products arrive at your location, our technical personnel will be responsible for assisting and guiding installation, debugging, and other work

4、 Cooperate with users to ensure the on-site operation and maintenance management of our products, and provide spare parts and accessories for our products at cost price to users at any time

5、 Adhere to the principle of quality first, always listen to the call of users. When on-site service is needed, our factory guarantees to respond within 24 hours of receiving user notifications and arrive at the site within 72 hours

6、 If there are quality problems with the equipment within the scope of maintenance, our factory is responsible for free maintenance and will arrive or respond within 2-5 hours after receiving a call from the user